The increasing complexity of communities established around free and open source software (FOSS) projects as well as the increasing commercial interest in such projects has led to more and more communities adopting a dedicated community manager position. The community manager acts as the liaison between company and community and ensures that there is a good relationship between the two. They also facilitate the community, help it grow and ensure that the community stays healthy. This paper will discuss community management in FOSS projects and look at the role of the community manager position.
Michlmayr, M. (2009). Community Management in Open Source Projects. The European Journal for the Informatics Professional, X(3). 22–26.